If a block goes wrong
Returns, refunds and replacements are handled by the shop you ordered from. Start there; here is what usually works.
IfThe wrong set arrived
ThenOpen the order at the shop and choose the return or replace option.
IfA piece is missing
ThenCount against the piece list in the box, then contact the shop from your order page.
IfA part arrived broken
ThenPhotograph it, then request a replacement or return through the shop.
IfIt was a gift and isn't needed
ThenGift returns follow the shop's own policy and time limits.
If something about a set worries you, write to contact@megabloks.pages.dev too. We read it, even though the shop handles the order.